DELIVERY POLICY

Vigor Meals Delivery Policy

At Vigor Meals, we are committed to delivering our fresh, nutritious meals directly to your door with reliability and care. Below, you’ll find our detailed delivery policy designed to ensure a smooth and satisfactory experience:

Delivery Schedule

  • Orders that are placed by 11:59 PM on Sunday will be delivered by the next Thursday. We strive to accommodate your schedule and ensure that you receive your meals fresh and ready to enjoy.

Delivery Fees

  • Delivery fees are determined based on your delivery zone, ranging from $5 to $15. We calculate these fees to cover the logistical costs of getting your meals to you in the most efficient and fresh manner possible.

Free Delivery

  • We offer free delivery for orders that exceed a certain value per week. This threshold varies by delivery zone, so please refer to our website or contact us directly for more information.

Estimated Time of Arrival (ETA) Notifications

  • Prior to delivery, we will provide you with an ETA for your order. If you anticipate being unavailable during the specified time, we kindly ask that you notify us in advance so we can arrange an alternative delivery plan.

Unavailable at Time of Delivery

  • If you are unavailable to receive your order at the given ETA and have not provided prior notice, or if we are unable to reach you on the day of delivery, an additional delivery fee may be charged for re-arrangement.

Re-arrangement and Additional Fees

  • We understand that schedules can change. If you inform us ahead of time, we will do our best to accommodate a new delivery time. However, please note that if we are not notified until after the ETA notification or if contact cannot be made on the day of delivery, extra charges for re-delivery may apply.

We appreciate your understanding and cooperation in making the delivery process as efficient as possible. Our goal is to ensure that your meals arrive not only fresh but also in a manner that is most convenient for you.