Here are some typical questions our customers often ask before buying the theme.
If you have any other inquiries, please don't hesitate to reach out to us at hello@vigormeals.com.
General FAQ
Q. When can I order?
A. You can place orders anytime from Sunday 12:00 AM to Saturday 11:59 PM Eastern Time, and your delivery will arrive by the following Wednesday.
Q. How do I warm up my meals?
A. For detailed instructions on how to prepare your meals, please refer to our How To Prepare guide under FAQ section.
Q. What if I have food allergies?
A. We take food allergies seriously. If you have any food allergies or simply want to avoid specific ingredients, please let us know in advance. Feel free to contact us if you have questions about a meal's contents or need to inform us about an allergy.
Q. Should I freeze my meals?
A. You can store your meals in the refrigerator for up to 3 days upon receipt. For optimal freshness beyond that period, we recommend storing them in the freezer.
Vigor Meals Delivery Service
Q. What areas do Vigor Meals deliver to?
A. Vigor Meals offers local delivery services across Toronto and the Greater Toronto Area (GTA), divided into four distinct zones to ensure efficient and prompt delivery.
Q: How are the delivery zones divided?
A: Our delivery area is segmented into four specific zones, each designed to provide targeted service across Toronto and the GTA. This zoning helps streamline our delivery process, ensuring your meals are fresh upon arrival.
Q. When can I expect my delivery?
A: We have a consistent delivery schedule with orders being delivered every Wednesday and Thursday. This allows you to plan your weekly meals with ease.
Q: Is there a minimum order amount for free delivery?
A: Yes, we offer free delivery based on the total amount of your order. Please visit our Local Delivery Zone page for detailed information on the free delivery threshold for each zone.
Q: What if I have questions about my delivery?
A: If you have any inquiries regarding our delivery zones, schedule, or how to qualify for free delivery, please don't hesitate to contact us. Our team is dedicated to providing support and ensuring a smooth experience with Vigor Meals.
Q: Can I change my delivery day?
A: Currently, our delivery days are fixed to Wednesday and Thursday to maintain consistency and efficiency. However, if you have special circumstances, please contact us to discuss possible arrangements.
Q: What happens if I’m not home during delivery?
A: We recommend providing instructions for a safe drop-off location at your address during checkout. If you foresee any issues, please contact us in advance to make alternative arrangements.
Q: How does Vigor Meals ensure the freshness of delivered meals?
A: Vigor Meals prioritizes the freshness of your meals. Our delivery process is designed to minimize transit time, and meals are packed to maintain their quality until they reach your doorstep.
